Project Manager

25 hours per week

Job Overview 

Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance). 

Essential Functions 

• Manage multiple translation and localization projects at any one time from receipt to completion
• Liaise with the client to assess and agree project parameters and requirements
• Assess project scope to select appropriate vendors and negotiate deadlines effectively
• Establish and maintain excellent relationships with freelance and in house linguists globally
• Monitor and manage the status of assigned projects to effectively anticipate and prevent issues
• Accurately complete project finances including quoting and budgeting
• Prepare and maintain project documentation and information
• Understand and adhere to the Quality Management System
• Comply with relevant and applicable IQVIA procedures and SOPs
• Assist in the maintenance of linguistic assets including glossaries and style guides
•  Ensure that high quality is maintained for all projects through QA checks
• Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance). 
• Identifies risks to program success and escalates to management as necessary. 
• Manages project delivery process, scope, and costs of moderately complex projects under broad supervision; drives completion of the project. 
• Manages stakeholder relationships; develops and executes communication plan. 
• Manages change by identifying impacts of the project, building awareness and support for change within the organization, and contributing to development of training. 
• Evaluates project results against success metrics; recommends or implements changes to processes, resources and solutions that improve productivity and end product. Consistently delivers established team reporting and guidance metrics. 

Qualifications

• Minimum of 2 years of experience working in Project Management in the Language Services industry
• Bachelor's degree, ideally in a linguistic, business or scientific field
• Fluency in English is essential, an additional language would be advantageous
• Excellent written/verbal communication skills
• Excellent attention to detail to ensure that high quality standards are maintained
• Ability to meet strict deadlines and to manage competing priorities and changing demands.
• Excellent problem solving and analytical skills
• Ability to follow instructions and work independently whilst using own initiative.
• Demonstration of advanced IT skills
• Experience working with TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous
• Ability to establish and maintain effective working relationships with colleagues, managers and clients