CPG Media Operations and Insights Associate

CPG Media Operations & Insights Associate 

• Contract Length:   6 months with potential to extend
• Contract Type:  W2 through Staffing Supplier
• Remote USA
• Pay Rate:  $45 - $50/hr

Job Description: 

We are looking for a Media Operations & Insights Associate to support our CPG Ads business. This will be a highly cross-functional role that will support our quickly-scaling Mid-Market advertiser cohort for end-to-end success, from account onboarding and activation to campaign management and proactive, data-backed recommendations. You will have a critical role in driving impact that will influence and impact advertiser success.

• You will:
  • Manage advertiser account creation and onboarding, ensuring brand mapping, billing details, and access are correctly configured
  • Build and execute advertiser campaigns to enable timely and accurate launches tied to high-stake media investments 
  • Review and action on daily alerts to optimize budget spend and distinct campaign goals 
  • Package campaign insights with business insights for cohesive narratives to drive ad upsell opportunities aligned with business growth objectives
  • Manage day-to-day campaign issues or questions with advertiser clients, being the first tier of escalation to troubleshoot independently or in coordination with internal teams
  • Work closely with our Sales team to ensure Salesforce inputs for both campaign briefs and pipeline tracking are accurately maintained
  • Partner closely with our Catalog team to ensure Advertisers are able to run campaigns against their full desired portfolio
  • Track progress against key business objectives such as ads revenue, adoption goals, retention rate, and upsell rate to ensure quarterly targets are hit
  • Streamlining processes where optimizations can be made to better scale and automate

Required skills: 

• 2-4+ years of experience in Ad Tech and/or Ad Campaign Operations & Insights experience supporting Account Management, Sales, or Product/Engineering Teams. Experience supporting CPG advertisers or in retail/digital media is a plus.
• You have exceptional analytical experience (Excel/Google Sheets) and are proficient at (or a fast learner of) a variety of other tech platforms. SQL and dashboarding skills highly preferred.
• You are comfortable working across multiple projects, teams and priorities - and hitting deadlines
• You have a proven track record of leading projects and delivering results needed to complete business goals in a complex and fast-moving environment
• You are process driven. You excel in getting to a low-level of understanding, and driving operational improvements accordingly
• You are a problem solver. You don’t need a playbook. You dive into difficult problems and come up with a plan.