City Specialist - Ontario

City Specialist

Location:  Canada – Toronto, Ontario

Contract Duration:   6 - 7 months to start with potential extension

Pay Rate:  $20 - $22/hr CAD

About the Role – 

Our client is looking to grow their local presence in some of Canada’s largest cities! The City Specialist will become an expert in investigating and addressing the most pressing needs and concerns of our client’s local partner merchants. This role will be split roughly between half office/work from home and half in the field working directly with partner merchants.

Projects you’ll work on will include but not be limited to: 

• Merchant outreach (both over the phone and in person)
• Menu and photo optimization (ex. Fixing menus and adding photographs)
• In person customer promotion

You'll be part of an exciting, fast-growing team designed to take our support to the next level. 

- You are a go-getter

- You have a bias for action and love to always have something to work on

- Curious

- You love finding the root cause of the problem and building the best solution

- Gritty

– You roll up your sleeves and do whatever it takes to make things successful

- Unafraid of ambiguity

- Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments

- Customer-oriented - you love communicating with and helping people

Requirements:

- You have strong communication skills

- You have some Microsoft office/ G-suite proficiency (Word/Docs, Excel/Sheets) and basic technological fluency; phone, tablet, computer and are comfortable with basic troubleshooting

- You are comfortable traveling within the city

- You’ll have the opportunity to explore different parts of the city and learn where all the best restaurants are! (Vehicle/bike required)

- You are comfortable working weekends occasionally for special events

Bonus if you have… 

-A background in sales 

-Bilingual