Customer Support Representative

Customer Support Representative

Location:  Onsite in Tempe, AZ preferred 

Contract Duration:   5 months

Contract Type:  W2 through Staffing Supplier

Pay Rate:  $22 - $24/hr

• You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within our client’s company. 
• You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Drivers on a regular basis. 
• Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. 
• You will be an active contributor to helping launch new pilot initiatives, as we test and build this business. 

Preferred Qualifications: - excellent verbal communication - attention to detail - ability to adapt to changing contexts- last-hour logistics or delivery customer service experience 

Nice to have: - experience with Slack - bilingual in Spanish