About Benefits Outsourcing

Benefits Outsourcing operates eight benefits service centers in the U.S., providing expert customer service for participants. However, this is not your typical call center. We empower our Customer Service Representatives (CSRs) to use their benefits knowledge to resolve issues, educate and explain which paves the way to industry-leading results. Through comprehensive training programs, we combine this knowledge with technology to equip CSRs with everything they need to provide clear, courteous, and accurate information to participants.

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About WTW

At WTW, we provide data-driven, insight-led solutions in the areas of people, risk, and capital. Leveraging the global view and local expertise of our colleagues serving over 140 countries and markets, we help clients to sharpen their strategy, enhance organizational resilience, motivate their workforce, and maximize performance.

Working shoulder to shoulder with clients, we uncover opportunities for sustainable success—and provide perspective that moves you.

Join the Community

Why join the WTW Benefits Outsourcing Contingent Talent Community?

WTW recognizes and values the unique experience that you have gained in your career and has partnered with KellyOCG to find your next assignment.

KellyOCG will support you in reducing your application effort and keeping you informed of upcoming WTW Benefits Customer Service Representative assignments.

You will be working with a dedicated KellyOCG Engagement Specialist that will guide you through your journey of finding your next assignment. Let us help you!

Join the Community

Customer Service Representative Assignments

Tackle challenges. Fuel potential. Make a meaningful difference. Whether you’re working with our clients or behind the scenes, we have opportunities for talented, experienced professionals to further their careers.

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How it works - It's simple

How it works
Answer a few questions so we get to know you
KellyOCG will compare your skills to assignments
KellyOCG will submit your profile to be considered for active assignments

Contact Us

If you have more questions about the WTW Benefits Outsourcing Service Center Talent Community that aren’t explained here, please contact us and someone will reach back out to you as soon as possible.